Website Privacy Policy

Last updated: May 9, 2023

Introduction

Trust360, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.trust360.co (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

·        On this Website.

·        In email, text, and other electronic messages between you and this Website and between you and us when we send marketing communications to you.

It does not apply to information collected by:

·        Us offline or through any other means, including on any other website operated by Company or any third party; or

·        Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or to unsubscribe from our marketing communications. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at: privacy@trust360.co.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

·        By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");

·        That is about you but individually does not identify you; and/or

·        About your internet connection, your approximate geolocation, the browser and device you use to access our Website, and usage details.

We collect this information:

·        Directly from you when you provide it to us.

·        Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, approximate geolocation, browser and device information, and information collected through cookies.

·        From third parties, for example, our business partners.

Information You Provide to Us. 

The information we collect on or through our Website may include:

·        Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to any of our services or requesting further services. We may also ask you for information when you report a problem with our Website.

·        Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

·        Details of your visits to our Website, including traffic data, approximate geolocation data, and other communication data and the resources that you access and use on the Website.

·        Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

·        Estimate our audience size and usage patterns.

·        Store information about your preferences, allowing us to customize our Website according to your individual interests.

·        Speed up your searches.

·        Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

·        Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.  For more detailed information about our use of Cookies, please see our Cookie Notice.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

·        To present our Website and its contents to you.

·        To provide you with information, products, or services that you request from us.

·        To fulfill any other purpose for which you provide it.

·        To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

·        To notify you about changes to our Website or any products or services we offer or provide though it.

·        In any other way we may describe when you provide the information.

·        For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form). For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

·        To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

·        To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Trust360, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Trust360, LLC about our Website users is among the assets transferred.

·        To fulfill the purpose for which you provide it.

·        For any other purpose disclosed by us when you provide the information.

·        With your consent.

We may also disclose your personal information:

·        To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

·        To enforce or apply our agreements with you.

·        If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trust360, LLC, our employees, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

·        Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

·        Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by sending us an email stating your request to privacy@trust360.co. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at privacy@trust360.co to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California and Other States’ Privacy Rights

The California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”), plus the Colorado Privacy Act (“CPA”), Connecticut Data Privacy Act (“CDPA”), Utah Consumer Privacy Act (“UCPA”) and Virginia Consumer Data Protection Act (“VCDPA”) allow consumers in these states to opt out of certain sharing of their data

We do not track users over time and across apps or websites, and our website therefore does not respond to Do Not Track signals.

California, Colorado, Connecticut, Utah and Virginia residents may request that We:

·      Disclose the sources, categories, and specific pieces of personal information we have collected about them, how that information is used, and with whom We share it.

·      Disclose the purpose for collecting personal information.

·      Disclose the categories of third parties with whom We share personal information.

·      Delete/rectify/restrict their personal information, subject to certain exceptions (right of rectification not applicable to Utah residents).

·      Disclose, for any “sales” of personal information, the categories of personal information collected and sold and to what categories of third parties it was sold.

·      Opt them out of sales of their personal information (if any) or subject certain personal information to automated decision-making algorithms (not applicable to Utah residents).

·      Provide a copy of their personal information in a readily usable format that allows the information to be transmitted to others.

·      Residents in these states may not be discriminated against for exercising any of the rights described above.

California, Colorado, Connecticut, Utah and Virginia residents may exercise these rights by contacting us at privacy@Trust360.co.  

For more information regarding California consumer privacy, please see our Privacy Policy for California Consumers which is incorporated into this privacy policy by reference.

Your EU, UK, and Latin American Privacy Rights

If you are a user from the European Union, United Kingdom, or Latin America you should be aware that Trust360 is the controller of your personal data (Data Controller) under the EU General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), and such similar laws promulgated in Latin America (e.g., Data Protection Law of Uruguay and Personal Data Protection Law of Argentina).

You may have certain additional rights regarding your Personal Data (as defined in the GDPR and UK GDPR, for instance), including the right to:

·      access your information;

·      rectify your information if it is incorrect or incomplete;

·      have your information erased (“right to be forgotten”) if certain grounds are met;

·      withdraw your consent to our processing of your information at any time, if our processing is based on consent;

·      object to our processing of your information, if our processing is based on legitimate interests;

·      object to our processing of your information for direct marketing purpose; and

·      receive your information from us in a structured, commonly used, and machine-readable format, and

·      the right to transmit your information to another controller without hindrance from us (data portability).

There is no charge for any of these requests. To make a request, please contact us at privacy@trust360.co. We try to respond to such requests in a timely manner, but in no event longer than one month.

When we collect your Personal Data, we maintain and store it for as long as we determine reasonably necessary to provide our services to you, unless you exercise your right to erasure described above, or to comply with applicable legal requirements.

If you are a citizen of the European Union, United Kingdom, or Latin America, when we process your Personal Data, we will only do so in the following situations:

·      We have a contractual obligation.

·      You have provided your consent. You are able to remove your consent at any time, and you may do this by contacting us at privacy@trust360.co.

·      We have a legal obligation

·      We have a legitimate interest in processing your Personal Data. For example, we may process your Personal Data to send you marketing communications, relevant content, products or events invitations, or to communicate with you about changes to our services, and to provide, secure, and improve our services.      

 You should be aware that Personal Data that you provide to us may be transferred out of the country in which you reside to servers in a country that may not guarantee the same level of protection as the one in which you reside. Nevertheless, we will take all steps reasonably necessary to ensure that your Personal Data is treated securely in accordance with this privacy policy, and no transfer of your Personal Data will take place to a third party unless there are adequate controls in place to protect your Personal Data and/or you have provided contractual consent by becoming a client.

If you are a user in the European Union and have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at privacy@trust360.co.

To register a complaint or concern, please contact us at  privacy@trust360.co or mail us at: 

2010 El Camino Real #705, Santa Clara, CA 95050.